Patient Rights and Responsibilities

Notice of Privacy Practices

Every patient shall have the right to:

  • Reasonable access to care
  • Receive considerate and respectful care
  • Visitors
  • Know the name/title of any clinical staff involved in their treatment
  • Be informed of his/her health condition, including unanticipated outcomes
  • Information concerning the following:
    • Diagnosis
    • Treatment
    • Prognosis
  • Be involved in care planning and treatment
  • Formulate advance directives and appoint a surrogate to make healthcare decisions on his/her behalf to the extent permitted by law
  • Have the hospital staff and practitioners comply with those directives withholding resuscitative services, forgoing or with­drawal of life sustaining treatment
  • Have a family member or representative of choice and his/her own physician notified promptly of admission to the hospital
  • Accept or refuse treatment and be in­formed of the medical consequences of such refusal
  • Make informed decisions regarding par­ticipation in clinical research
  • Personal respect, privacy and confidentiality
  • Access to information contained in his/her clinical or medical records within a reasonable timeframe
  • Confidentiality of clinical and medical records
  • Social, religious, and psychological well being
  • Reasonable response to requests for ser­vice including ethical issues
  • A qualified interpreter if needed
  • Be informed of hospital rules, regulations, and complaint resolution
  • Be informed of the reason for transfer to another facility
  • Knowledge concerning the professional status of caregivers
  • Access to protective services
  • Appropriate assessment and management of pain
  • The right to be free from restraints or seclusion that are not medically necessary or used as a means of coercion, discipline, staff convenience, or retaliation
  • Receive care in a safe setting and be free from abuse or harassment
  • Explanation of his/her hospital bill and access to financial counseling

Every patient is responsible for:

  • Communicating honestly and directly
  • Cooperating with the healthcare team
  • Understanding his/her health issues
  • Participating in his/her health issues
  • Consequences resulting from non­compliance
  • Following hospital rules and regulations
  • Being respectful of others and hospital property
  • Informing the hospital of a violation of patient rights
  • Fulfilling his/her financial obligations for health care
  • Communicating any safety concerns, including perceived risk in his/her care, and unexpected chances in their condition

Equal Rights of Patients Policy:

It is the policy of Clear Lake Regional Medical Center to care for all patients equally regardless of sex, race, ethnic background, religion or handicap. It is our policy to make a good faith effort to provide nondiscriminatory care and services. This effort is supported by the following mechanisms:

  • Accessible building and grounds
  • Availability of bilingual translators and, whenever practical, written translation of documents
  • Availability of telecommunication devices for the hearing disabled
  • Availability of closed caption televisions for the hearing disabled
  • Availability of sign language interpreters for the hearing disabled
  • Availability of physical assistance for the blind and individuals with other disabilities
  • The posting of the Patient’s Rights Statement

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6801 Emmett F Lowry Expressway
Texas City,
TX
77591
409-938-5000
Physician Directory: 888-624-9451